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Swisscom consolidates mediation systems using DigitalRoute’s MediationZone

Bern, Stockholm, January 29, 2010

Swisscom, Switzerland's leading telecoms provider has recently completed its mission to consolidate all online and offline mediation systems within the company.

Three years ago Swisscom started on a mission to transform their Billing Mediation landscape and established the Active Mediation System (AMS) implementation program. The target was to significantly lower the operational costs by consolidating all the existing mediation systems for mobile, fixed line, data and content services into one. The new system had to be capable of dealing with all existing and future technologies, providing best performance while reducing operational costs.

DigitalRoute’s MediationZone® was selected to replace the existing systems after a rigorous evaluation process in head-on competition with nine other vendors.

“DigitalRoute’s MediationZone stood out in the competition with its excellent performance, scalability and usability ratings in our test lab”, said Eric Fardel, Head of Delivery Centre Mediation.

The AMS implementation program consisted of several projects, each to bring a specific legacy mediation system into the new one. All projects were executed almost entirely by Swisscom’s own personnel with the exception of an early phase in the program.

“Swisscom choice of MediationZone as a strategic product and deep product knowledge gives them an important role in shaping our future requirements”, said Magnus Hyttsten, CTO at DigitalRoute.

The program, which was completed in December 2009, has been a stunning success leading to a cost reduction of several million CHF per year according to Swisscom’s calculations.

The project dealing with fixed line traffic had a particularly good business case since the old system was running on a mainframe that was incurring extremely high operational expenses. After the program these expenses have been seriously reduced. MediationZone is now catering for all Swisscom’s mediation requirements via two geographically redundant sites utilizing a low cost Linux/X86 platform.

About DigitalRoute
DigitalRoute was founded in 2000 to provide best-of-breed mediation to telecom network and service providers worldwide. MediationZone® from DigitalRoute supports any combination of online/offline and active/bi-directional mediation of voice, data and content services, with carrier-grade functionality and unparalleled flexibility. There are more than 150 MediationZone deployments across Europe, Africa, the Middle East, North America, South America, Asia and Oceania.
More information can be found at

About Swisscom
Swisscom is Switzerland's leading telecoms provider, with 5,5 million mobile customers and around 1.8 million broadband connections. In the first three quarters of 2009, the company's 19,704 employees (full time equivalents) generated revenues of CHF 8,9 billion. Swisscom has a presence throughout Switzerland and offers a full range of products and services for mobile, landline and IP-based voice and data communication. Massive investments in network infrastructure ensure that this will remain the case in the future. Since the launch of Bluewin TV, customers too have become increasingly aware of the trend towards multimedia. Swisscom is active in one of the most attractive broadband markets in Europe via the Italian provider Fastweb. Swisscom also offers services for IT infrastructure outsourcing as well as the management of communications infrastructures.

For more information, please contact:

Digital Route AB:
Joakim Sahlgren
Marketing Manager
Skeppsbron 34, 111 30 Stockholm, Sweden
Phone: +46 (0)8 579 950 00
Phone: +41 31 342 91 93

Publisher Contact Information:

Digital Route
+46 (0)8 579 950 00

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